• your One stop shop for non stop fun

  •   Tuesday 8:30AM - 5:30PM
    • Monday 9:00am - 6:00pm
    • Tuesday 9:00am - 6:00pm
    • Wednesday 9:00am - 6:00pm
    • Thursday 9:00am - 6:00pm
    • Friday 9:00am - 6:00pm
    • Saturday 9:00am - 5:30pm
    • Sunday Closed
  •   175 Leva Ave Red Deer County, AB T4E 0A5
  •   403.346.5238
search  
  • Turple Bros Ltd.
  •  
  •  
  •  
  •  
  • Home
  • Motorcycles
    • Honda Motorcycles
    • Suzuki Motorcycles
    • KTM Motorcycles
    • Can-Am Spyders
    • Used Inventory
    • Book A Test Drive
  • Dirt Bikes
    • KTM Dirt Bikes
    • Suzuki Dirt Bikes
    • Honda Dirt Bikes
    • GASGAS Dirt Bikes
    • GASGAS Trials bikes
    • Kids Dirt Bikes
    • Motocross Bikes
    • Enduro/Cross Country Bikes
    • Dirt Bike Guide
    • Used Inventory
  • ATV/UTV
    • Can-Am ATVs
    • Can-Am Side by Side UTVs
    • Honda ATVs
    • Honda Side by Side UTVs
    • Suzuki ATVs
    • Used Inventory
  • Snowmobile
    • All Ski-Doo / Lynx
    • Mountain Snowmobiles
    • Crossover Snowmobiles
    • Trail / Touring Snowmobiles
    • Utility Snowmobiles
    • Ski-Doo Avalanche Education
    • Used Inventory
  • Watersports
    • Sea-Doo
    • Sea-Doo Sparks
    • Honda Outboards
    • Used Inventory
  • E-Bikes
  • Power Equipment
    • Honda Generators
    • Honda Lawn Mowers
    • Honda Pumps
    • Honda Tillers
    • Honda Trimmers
    • Honda VersAttach Multi Tool
    • Honda Snowblowers
    • Honda Outboards
    • Used Inventory
  • Brp Shop Online
  • Parts/Service
    • Parts Department
    • Book Your Service Appointment
    • Service Centre
    • Vintage Motorcycle Parts
    • Race Tech Suspension Upgrades
  • News
    • Turple Newsletter Sign-up
    • Submit A Testimonial
    • Links
    • Motorcycle Types
    • Adventure Bike Guide
  • About
    • Location & Hours
    • Employment
    • Finance
    • About Us
Shop Online   
  1. Home
  2. Policy

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.

Consolidated Shipments: Entire orders will be shipped together if possible.

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.

Backorders Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Turnkey Web Solutions, LLC.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.

 
  • Honda
  • Suzuki
  • KTM
  • Can-Am
  • Ski-Doo
  • Sea-Doo
  • Can-Am spyder
  • Can-Am ryker
  • GasGas

QUICK LINKS

  • New Inventory
  • Used Inventory
  • Promotions
  • Shop Online
  • Parts Department
  • Service Centre
  • Book Your Service Appointment

Customer Service

Contact Us

Phone: 403.346.5238
Text: 587-815-9100

Store Hours

Mon to Fri: 9:00am - 6:00pm

Sat: 9:00am - 5:30pm

Sun: Closed

Company Info

  • About Turple Bros
  • Location & Hours
  • Employment
  • Finance
  • News and Updates
  • Contact Us

LOCATION

contact us

175 Leva Ave Red Deer County, AB T4E 0A5

Phone: 403.346.5238

Location & Hours

CONTACT US

quick links
  • New Inventory
  • Used Inventory
  • Promotions
  • Shop Online
  • Parts Department
  • Service Centre
  • Book Your Service Appointment
Opening Hours

Mon-Fri: 9:00am - 6:00pm

Sat: 9:00am - 5:30pm

Sun: Closed

location
map
Cart    

How can we help ?

Contact Us
Finance
Employment
Submit A Testimonial
Accessories Request
Book A Test Drive
 
Facebook  
Instagram  
youtube  
Policy |  Privacy  |  Terms  |  Site Map |  Dealer Login

Dealer Login


Copyright©  2022 Turple Bros Ltd.
Powered by Turnkey Web Solutions Powered by Turnkey Web Solutions

Dealer Performance Login


  • Search Inventory
  • Search Parts